Fresno Bankruptcy Help Update: Bank of America bends to customer’s jungle warfare tactics.
Ann Minch, the California woman who took her fight over a credit card increase to YouTube, apparently has extracted the concession she sought from Bank of America.
In a new video, she said Bank of America had agreed to return the interest rate on her $5,943.34 balance, which had been hiked to 30%, to 12.99%. The bank’s first offer was 16.99%, which she said she rejected.
She said she was contacted by Jeff Crawford, senior vice president of existing credit card accounts, who was polite. He didn’t mention either her video or her “taxpayers’ revolt” — which she says is not over.
Minch’s first video which has circulated widely on the Internet, has been viewed more than 241,000 times.
Watch her video below.
“>
