Fresno Bankruptcy Help Update: Bank of America bends to customer’s jungle warfare tactics.
Ann Minch, the California woman who took her fight over a credit card increase to YouTube, apparently has extracted the concession she sought from Bank of America.
In a new video, she said Bank of America had agreed to return the interest rate on her $5,943.34 balance, which had been hiked to 30%, to 12.99%. The bank’s first offer was 16.99%, which she said she rejected.
She said she was contacted by Jeff Crawford, senior vice president of existing credit card accounts, who was polite. He didn’t mention either her video or her “taxpayers’ revolt” — which she says is not over.
Minch’s first video which has circulated widely on the Internet, has been viewed more than 241,000 times.
Watch her video below.
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Tags: Bank of America, Chapter 7 Bankruptcy, credit card revolt, Fresno Bankruptcy Attorney, Fresno Bankruptcy Lawyer
I’ve followed this story and I think that this woman has made a number of bad decisions. First, she was spending beyond her means. Second, she was continually carrying a balance. Third (and perhaps the worst decision of all) she decided to sacrifice her financial future for some mythical cause. Frankly, I don’t think that she understands that consequences of her actions.
Recently, CreditLaw.com posted a response to Ann’s original video which you may find interesting. It offers several suggestions that may be a bit more helpful to most people in a similar situation.
For anyone interested, it can be found here:
http://www.creditlaw.com/blog/index.php/the-debtors-revolution/
Hi Paula: Thanks for your comment. The logical part of my lawyer brain agrees with you that this lady “should” or “could” have handled this dispute differently. But, in my bankruptcy practice, I’ve seen the frustration and disgust with the tactics of unreponsive credit card companies and banks. They are at wits end. More often than not, they ONLY begin thinking about filing bankruptcy after they reach a point of total defeat and frustration. They tell me that they have “tried to do the right thing” but can get nowhere with their lenders. Was this lady’s tactic effective? Yes. Did this tactic hurt her credit rating? Probably. Can she declare victory over B of A? Absolutely! As they say in in that particular credit card company’s TV advertisement: “Priceless.” The story continues.
Jeff